FAQ on Registering a Complaint and its Resolution
Q I approached the office at Indian Embassy for help and was humiliated by the officer there. How do I file a complaint against the officer?
A
You can register your complaint in the MADAD portal of the Government of India which is a Consular Grievances Monitoring System. To reach this portal you can log in to the website.
Q The POE / Officers at MOIA are asking for bribe to get my work done. How do I lodge a complaint?
A
You can register your complaint in.
Q How can I track my Grievance resolution?
A
After registering your complaint, you can track the status of the grievance / complaint using the complaint ID which was generated on online portal of the ministry eMigrate